Pasadena Urological Medical Group 112 North Madison Avenue Pasadena, CA 91101
Phone: 626-796-8102 Fax 626-796-8060
John W. Edwards MD Michael Bishai MD www.pasadenaurology.com Email firstname.lastname@example.org Mobile m.pasadenaurology.com
Michael B. Bishai MD Diplomate, American Board of Urology
John W. Edwards MD Diplomate, American Board of Urology
Our office is open 8am to 5pm Monday through Friday
Welcome To Our office
This office was established in 1934. The present day Pasadena Urological Medical Group consists of two urologists - Michael Bishai, John Edwards both of whom are board certified. Each doctor is a fully trained urologist and performs diagnostic studies in our office as well as surgery. We alternate on call coverage and each doctor makes an effort to know all the patients that are seen in our practice, either by personal communication or by chart review. This helps us with continuity of care when one doctor is unavailable.
A Word About Appointments
We know that you are generally on time for your appointments and that we sometimes run late. We hope you realize that when this happens we are sorry, because we value your time as much as our own. We feel the least we can do is explain to you why such delays sometimes occur. There are obviously the emergencies which throw us into a pattern of lateness which last all day, sure they happen, but the real culprit, the one that most often gets us behind is the situation which arises when a procedure we thought might take 15 minutes absolutely demands more time if good medicine is to be practiced. Please be assured that if we are late seeing you, it is with good cause. We are sorry, and we do not take it lightly. We appreciate your patience and understanding.
How We Return Your Phone Calls
During office hours, our staff has been instructed to handle calls so it is not necessary for a doctor to leave a patient. However, if they are unable to help, your questions will be relayed to your doctor and your call will be returned as soon as possible.
How We Handle Prescriptions
We suggest you anticipate your medical needs so that prescription refills can be authorized during our regular office hours. We will either call or fax your pharmacy or we may send your prescription electronically to your pharmacy.
For our Medicare Patients
We accept medicare assignment and will file your medicare claim electronically for you. If you have a supplement insurance to your Medicare please be sure and let us know so that we may file that insurance for you as well. In most cases Medicare 'crosswalks' to your supplement insurance.
Our FREE PARKING is on the northeast corner of Madison Avenue and Union Street. We are in the second building just north of the parking lot, same side of the street.